Sales & Marketing Jobs, Mogo Finance Jobs.
What We’re Looking For:
Must-haves
Education :
- Diploma or Bachelor’s degree in Business, Marketing, Finance, Sales, or a related field
Experience (Strong Emphasis on Telesales)
- Minimum at least 2 years proven telesales experience, preferably in; Car logbook loans, Asset financing, Banking or microfinance, Insurance or financial services,
- Demonstrated ability to close sales over the phone and consistently meet conversion targets.
- Experience handling high call volumes and managing structured sales pipelines.
- Prior experience in car financing or logbook lending is a strong advantage.
Skills & Competencies
- Strong communication, persuasion, and objection-handling skills.
- Confident in negotiating loan terms and guiding clients to commitment.
- Good understanding of the car financing & Logbook loan market, vehicle valuation basics, and repayment structuring.
- Goal-driven with a strong sales mindset and resilience.
- Proficiency in CRM systems and Microsoft Office tools.
- Ability to multitask, prioritize leads, and perform under pressure in a target-driven environment.
- Strong analytical and problem-solving skills when assessing client affordability.
- Ability to work independently while collaborating effectively with field and branch teams.
- Fluent in English and Swahili (additional local languages are an added advantage).
- Demonstrated integrity, professionalism, and customer confidentiality awareness.
- Good leadership qualities and team collaboration skills.
Responsibilities
Key Responsibilities – Car Financing (Logbook Loans & Asset Finance)
- Make outbound calls to potential customers to promote the company’s Car Logbook Loan and Car Asset Financing products.
- Engage existing leads from campaigns, referrals, digital inquiries, and internal databases to convert them into active car finance customers.
- Clearly explain the car financing process, including valuation, loan-to-value limits, documentation requirements, repayment terms, interest structure, and product benefits.
- Assess client eligibility by conducting detailed needs analysis and affordability discussions over the phone.
- Guide customers through the full loan cycle — from initial qualification, document collection, valuation coordination, approval follow-up, to disbursement.
- Coordinate closely with branch teams, field officers, and verification departments to ensure smooth and timely processing of car loan applications.
- Handle inbound inquiries regarding car logbook loans, top-ups, repeat loans, settlement balances, and refinancing options.
- Proactively follow up on pending applications, no-shows, incomplete documentation, and stalled approvals to maximize conversion.
- Maintain accurate and up-to-date records of customer interactions, commitments, and outcomes in the CRM system.
- Drive portfolio growth by converting repeat clients, upselling top-up loans, and cross-selling related financial products.
- Meet or exceed daily, weekly, and monthly call targets, application targets, and disbursement targets.
- Provide market feedback on competitor car financing products, pricing trends, and customer objections.
- Participate in ongoing product training and sales coaching sessions to improve conversion rates and product knowledge.
How to Apply